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Term

Return policy (Return policy)

What a store states before payment about what can be returned, when and at whose cost; required by the E-Commerce Law, and no bar to a defect claim.

Also called: refund policy

How we do it at Tamm

The policy is yours and lives in your store. Our part of it is that a piece printed with your design does not go back on a shelf, and that a printing error is redone at our cost.